HomeLegal DirectoryCalifornia AB 489 (AI healthcare chatbot misrepresentation ban)

In effect Moderate protection

California AB 489 (2025) — Prohibition on AI Healthcare Misrepresentation

California · Cal. AB 489 (2025-2026 Reg. Sess.), effective January 1, 2026

California AB 489, signed October 11, 2025 and in effect since January 1, 2026, prohibits AI systems from using post-nominal letters (M.D., R.N., etc.), icons, phrases, or other design elements that imply a user is receiving care from a licensed health care professional unless actual licensed professional oversight exists. It also bars marketing language suggesting clinical expertise — such as 'doctor-level,' 'clinician-guided,' or 'expert-backed' — unless the product is genuinely supported by licensed professionals. The law expands California professional licensing boards' authority to investigate and enforce violations, with each misleading representation treated as a separate offense.

Technical detail

California AB 489 (2025-2026 Regular Session), signed Oct. 11, 2025, eff. Jan. 1, 2026. Amends Health & Safety Code and Business & Professions Code. Scope: any person or entity operating an AI system that simulates interactions with licensed healthcare professionals. Prohibited conduct: (1) displaying post-nominal letters (M.D., D.O., R.N., Ph.D., Psy.D., etc.), icons, or phrases implying licensed professional interaction unless actual licensed oversight is present; (2) using 'doctor-level,' 'clinician-guided,' 'expert-backed,' or similar marketing claims without genuine licensed professional support. Enforcement: state professional licensing boards have expanded investigation and enforcement authority; each misleading representation may be treated as a separate violation. Companion to CA AB 3030 (2024, healthcare AI notification in clinical-note generation) and CA SB 1120 (2024, Physicians Make Decisions Act). Sponsored by the California Medical Association. PA v. Character.AI (filed May 2026) reflects the same theory of harm at the AG-enforcement level.

Who is protected: California patients and healthcare consumers interacting with AI systems that misrepresent professional status

Who must comply: Operators and developers of AI systems that simulate licensed healthcare professional interactions and are available to California users

Key facts

JurisdictionCalifornia
LevelState
StatusIn effect
Protection strengthModerate protection
Effective date2026-01-01
Enacted2025-10-11
CitationCal. AB 489 (2025-2026 Reg. Sess.), effective January 1, 2026
Enforced byCalifornia professional licensing boards (Medical Board, Board of Registered Nursing, Psychology Board, etc.); California Attorney General
PenaltiesEach misleading representation is a separate violation subject to licensing board penalties; specific penalty amounts vary by licensing board
Topicsconsumer protection · healthcare AI · automated decision-making
Last verified2026-07-13
Official sourceCalifornia AB 489 (2025-2026) — California Legislative Information ↗

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