HomeLegal DirectoryDOJ ADA Title II Web Rule

Enacted (not yet in effect) Moderate protection

DOJ ADA Title II Final Rule — Web Accessibility for State and Local Governments

United States · 89 Fed. Reg. 31320 (Apr. 24, 2024)

DOJ final rule requiring state and local government web content and mobile apps (including AI-driven services) to meet WCAG 2.1 AA. Compliance dates extended to 2027/2028.

Technical detail

28 CFR Part 35 (89 FR 31320): requires state and local government entities to make their web content and mobile applications accessible to people with disabilities, with WCAG 2.1 Level AA as the technical standard. Affects AI-driven services (chatbots, automated benefit determination, license-renewal portals). Compliance: large entities by Apr. 24, 2026; small entities by Apr. 26, 2027 (extended).

Who is protected: People with disabilities accessing state/local government services

Who must comply: State and local government entities

Key facts

JurisdictionUnited States
LevelFederal
StatusEnacted (not yet in effect)
Protection strengthModerate protection
Effective date2027-04-24
Enacted2024-04-24
Citation89 Fed. Reg. 31320 (Apr. 24, 2024)
Enforced byDOJ Civil Rights Division + private right of action
Private right of actionYes — individuals can sue
PenaltiesCompensatory damages + attorney's fees
Topicsgovernment use of AI · consumer protection
Last verified2026-06-16
Official sourceADA Title II Web Accessibility Final Rule — Federal Register ↗

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